We Welcome Your Feedback - BCPI

Brisbane City | Mount Gravatt | North Lakes

Get in Touch (07) 3221 9363
enquiries@bcpi.com.au

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Patient Referrals

BCPI Referrers Survey

We are committed to continuous improvement and value your insights. Please take a few minutes to share your feedback to help us enhance our services.

1. Communication between our practice and your practice
Method of preference
- Email
- Letter
Quality of communication from our team to yours:
Please rate the following where 1 is excellent and 10 is poor:
Access to Periodontist e.g. telephone calls
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Timeliness
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Clarity
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Accuracy
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Comments
Adequacy of communication from our team to yours:
Please rate the following where 1 is excellent and 10 is poor:
Prior to commencement of treatment
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
During treatment
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Post-treatment
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Recall/review
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Comments
2. Patient feedback about their BCPI experience
Please rate the following areas in terms of feedback from your patients about their experience at BCPI
(1 is excellent, 10 is poor)
Interactions with reception team
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Appointments to suit patients availability
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Waiting times on the day of appointment
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Facilities
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Interactions with clinical team
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Perception of treatment
- 1
- 6
- 2
- 7
- 3
- 8
- 4
- 9
- 5
- 10
Comments
3. Range of services/locations
Do you refer your patients exclusively to BCPI for periodontal treatment:
- Yes
- No
Are you satisfied with our current range of services?
- Yes
- No
We currently have 2 locations, which is most convenient for your patients?
- Brisbane CBD
- Upper Mount Gravatt
What is your post code?
Comments
4. BCPI Education Events
As a service to our referrers, we aim to provide continuing professional development and networking opportunities throughout the year.
Which format do you prefer?
- Lecture only
- Hands-on workshop
- Clinical papers/journal
- Newsletter
- Online Platform
5. Comments
Comments
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We’d love tohear from you

Reach out to us anytime on the details below.

Brisbane City

Telephone: (07) 3221 9363

Fax: (07) 3221 9049

Email: enquiries@bcpi.com.au

Note: Please send all correspondence to the City rooms.

11th Floor, 141 Queen St

Brisbane, Queensland 4000

Mount Gravatt

Telephone: (07) 3221 9363

Fax: (07) 3221 9049

Email: enquiries@bcpi.com.au

Note: Please send all correspondence to the City rooms.

Shop 6, 1722 Logan Road

Upper Mount Gravatt, Queensland, 4122

Brisbane City

Telephone: (07) 3221 9363

Fax: (07) 3221 9049

Email: enquiries@bcpi.com.au

Note: Please send all correspondence to the City rooms.

11th Floor, 141 Queen St

Brisbane, Queensland 4000

Mount Gravatt

Telephone: (07) 3221 9363

Fax: (07) 3221 9049

Email: enquiries@bcpi.com.au

Note: Please send all correspondence to the City rooms.

Shop 6, 1722 Logan Road

Upper Mount Gravatt, Queensland, 4122

North Lakes

Telephone: (07) 3221 9363

Fax: (07) 3221 9049

Email: enquiries@bcpi.com.au

Note: Taking bookings in 2026

Unit T207/6 North Lakes Drive,

North Lakes, Queensland, 4509

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